Retail Store Supervisor

Goodwill Industries of South Central Wisconsin
Job Description
There are jobs. And there are jobs that change lives!

Do you want a job that makes a positive difference in our community? One that changes the lives of individuals with disabilities or other challenges? Come join the team at Goodwill South Central Wisconsin and be part of our mission to strengthen our community by providing supportive housing, employment services, and other assistance to local residents with disabilities or other challenges.

The Retail Store Supervisor will spend most of the day on the sales floor working along side team members ensuring that Goodwill customers have a positive shopping experience. The Store Supervisor leads by example creating a positive team environment so that all employees have the opportunity to learn and grow in their jobs. Other responsibilities include:

  • Function as a customer service manager (CSM) to operate registers, assign tills, maintain efficient customer flow, monitor sales staff productivity, and use of proper cash controls
  • Maximize the value of all donated goods and maintain production and store environment standards
  • Coordinate the proper rotation of goods in the store to ensure a continuous flow of new merchandise
  • Consistently provide exceptional customer service while monitoring and coaching employees to do the same

Position Requirements:

  • HSD/GED required
  • Two years Supervisory Experience preferred
  • Post-secondary education or Associate Degree desirable
  • Valid Driver's License, good driving record, and proof of insurance required
  • Must be available to work a flexible schedule that includes two closing shifts per week and every other weekend as scheduled
  • Ability to lift, push, or pull 25lbs

Additional Information:

  • We offer a competitive salary and benefits package
  • Receive a 20 percent discount on purchases made at a Goodwill of South Central Wisconsin store
  • Receive organization-wide recognition for every five years of service
Our organization uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Goodwill Industries is an affirmative action and equal opportunity employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Contact Information